Effective Date: December 25, 2025

Expiration Date: December 25, 2026

💳 Payment Policy

At HeroHato, we offer simple and secure payment options to make your shopping experience as smooth as possible. Your trust means the world to us, and we’re committed to keeping every transaction safe and easy.

✅ Accepted Payment Methods

We accept the following payment methods:

  • Credit / Debit Cards (Visa, MasterCard, JCB…)

  • Bank Transfer (local Vietnamese banks)

  • E-wallets (Momo, ZaloPay, ShopeePay…)

  • Cash on Delivery (COD) – Available for domestic orders only

All payments are processed in Vietnamese Dong (VND).

🔐 Payment Security

Your payment details are protected by industry-standard SSL encryption. We do not store any credit card or payment information on our servers.

📌 Payment Notes

  • For Bank Transfer, please include your Order ID in the transfer description.

  • Orders will only be confirmed once payment is received (except COD).

  • If payment is not completed within 24 hours, your order may be canceled automatically.

🚫 Payment Issues

If your payment fails or you encounter issues at checkout, don’t worry!
Please contact us right away — we’re happy to help resolve it quickly.

📞 Need Support?

Email: support@defiworks.click
Phone: +84 28 1234 5678
Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM (GMT+7)

Thank you for choosing HeroHato – LOLITE Kidswear.
We’re honored to be part of your little one’s story — with every thoughtful purchase. 🧸