Effective Date: December 25, 2025

Expiration Date: December 25, 2026

📜 Terms and Conditions

Welcome to HeroHato.net! By accessing or using our website, you agree to the following terms and conditions. These terms are designed to ensure a fair, transparent, and pleasant shopping experience for everyone.

🛍️ 1. General Use

  • By using our website, you confirm that you are at least 18 years old or have parental/guardian permission.

  • You agree not to misuse or disrupt the website’s services, content, or operations.

  • We reserve the right to modify or terminate services at any time without prior notice.

🛒 2. Orders & Product Information

  • All orders placed are subject to availability and confirmation of payment.

  • We do our best to ensure all product images, descriptions, and prices are accurate, but errors may occasionally occur.

  • We reserve the right to cancel or adjust any order in case of technical issues or pricing errors.

💳 3. Pricing & Payments

  • All prices listed are in VND and include applicable taxes (if any).

  • Payment must be made in full before orders are processed and shipped (except for COD orders).

  • Please refer to our Payment Policy for more information.

🔁 4. Returns & Exchanges

  • We accept returns for eligible items within 7 days of delivery.

  • Returned products must be unused, unwashed, and in original condition.

  • See our Refund and Returns Policy for detailed information.

🚚 5. Shipping & Delivery

  • We aim to deliver your order as quickly and safely as possible.

  • Shipping times and costs vary depending on your location.

  • Please review our Shipping Policy for details.

🔐 6. Privacy

We are committed to protecting your personal information. For full details on how your data is collected, used, and protected, please see our Privacy Policy.

⚠️ 7. Limitation of Liability

HeroHato is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products. We are not responsible for losses due to third-party services or shipping delays.

🛑 8. Intellectual Property

All content on this site — including images, text, graphics, logos, and designs — is the property of HeroHato and may not be used or reproduced without permission.

📞 Contact

If you have any questions about these terms, feel free to reach out:

Email: support@defiworks.click
Phone: +84 28 1234 5678
Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM (GMT+7)